Let Us Hear From You!

Does PLANET THREE ship to all 50 states?

Yes.  We offer free Priority Mail shipping to all 50 states.  

How long will it take to receive my order?

Your order will ship from IL, and Priority Mail normally takes 1-4 days transit within the continental US.   

Can I change my order once it is placed?

We normally ship our product same day. If you’ve placed an order and would like to modify the items or shipping address, please call our Customer Care team at 815.298.7165 or contact us by email at hello@planet3.life . If the order has not shipped, we can modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.

What is your return policy?

PLANET THREE wants you to be happy, healthy, and satisfied with all our products.  You may return your product within 10 business days upon arrival for a full refund.  Just pay for shipping back to us, and fill out a quick questionnaire as to why you are unhappy with your product.  We will do the rest!

How do I track the status of my order?

After your order is placed, we’ll send you a confirmation email with order details. Once your order is shipped, a tracking number will be provided.

Do you charge sales tax?

We charge sales tax in a number of states in accordance with local laws.  The tax rate and laws vary depending on the state that we ship to.